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Constituent Database Specialist

Research!America, a nonprofit membership alliance that advocates for science, discovery, and innovation to achieve better health for all, is seeking a Constituent Database Specialist. The specialist will be primary lead for management of the constituent database (or CRM), performing data entry for Research!America contacts, and managing and validating all data in the database.

Responsibilities include:

  • Regular quality entries, updates, and imports in constituent database / CRM (CharityEngine). Provide research support for key contact identification and cultivation to maintain accurate information.
  • Manage and maintain the database, to include all Research!America contacts and events. Oversee data integrity and usage, perform regular quality control and address inefficiencies. Act as primary database support to Research!America colleagues.
  • Train staff and develop procedures to ensure database processes are followed.
  • Keep up with CharityEngine releases and webinars in order to inform and train employees in new features. Meet regularly with key users to review responsibilities, provide best practices, identify needs and propose ways to use CharityEngine to enhance and support their work.
  • Create queries, reports, and webforms as needed for support and analysis of Research!America’s fundraising, electronic communications, initiatives, programs, events, and projects. Manage clean registration lists for events. Provide analysis of data required for audits.
  • As a member of the Operations Team, provide administrative support for routine office operations as well as special projects.

Candidates must have a bachelor’s degree, a minimum of 3 years of experience with proficiency working with a CRM (i.e. Salesforce) or fundraising database, a mastery of Microsoft Office and office technologies, and excellent project management skills with the ability to multitask. The ideal candidate is organized and detail-oriented; produces consistently superior data entry; is a strategic thinker; is self-motivated and able to meet and manage multiple projects and deadlines with minimal supervision in a fast-paced environment; and demonstrates sound judgement, effective problem-solving skills, and excellent decision-making. Experience with CharityEngine and Asana is a plus.

Research!America offers a competitive salary (salary range: $56,000 – $62,000, based on experience) and benefits that include medical, dental and vision coverage; life insurance; long- and short-term disability insurance; a 403(b) retirement plan; tuition reimbursement; and parking or Metro benefits. This position offers a hybrid work schedule with 2-3 days a week in in the office, with other days working remotely. The Research!America office is located just steps from the Metro and VRE in Arlington, VA. Research!America is an equal opportunity employer with a strong commitment to diversity, equity and inclusion.

To apply, e-mail résumé and cover letter with contact information to hr@researchamerica.org.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.